77php Privacy Policy

Introduction and Scope

This Privacy Policy ("Policy") is issued by 77php ("we," "us," "our," or "the Platform") and governs the collection, use, disclosure, storage, and protection of personal information submitted by or collected from individuals ("Members," "Players," or "Users") who access or use the 77php online casino platform at 77php.org.

This Policy applies to all personal information we process in connection with your use of the 77php platform, including information collected during account registration, identity verification, deposit and withdrawal transactions, gameplay activity, customer support interactions, and marketing communications.

By registering a 77php account or using the 77php platform, you acknowledge that you have read and understood this Policy and consent to the collection and use of your personal information as described herein. If you do not agree to this Policy, you must not register an account or use the 77php platform.

Information We Collect

77php collects the following categories of personal information from its members:

• Registration Information: Full legal name, date of birth, nationality, residential address (including barangay, city or municipality, and province within the Philippines), email address, and Philippine mobile number.
• Identity Verification Documents: Copies of valid Philippine government-issued identification (such as PhilSys ID, Passport, Driver's License, SSS ID, or UMID card) and, where applicable, proof of address documents, submitted for KYC compliance purposes.
• Financial Information: Payment method details including GCash account references, PayMaya account references, and Philippine bank account details (BPI, BDO, Metrobank, UnionBank) used for deposits and withdrawals. Full payment card numbers are not stored by 77php.
• Transaction Records: History of all deposits, withdrawals, bonus claims, and wagering activity conducted through the 77php platform.
• Device and Technical Data: IP address, browser type and version, operating system, device type, screen resolution, referring URL, and general geographic location derived from IP address for the purpose of platform security and fraud prevention.
• Communications Data: Records of live chat conversations, email correspondence, and support tickets submitted to the 77php customer support team.
• Gameplay Data: Records of games accessed, bet amounts, win and loss records, session durations, and responsible gaming tool settings, maintained for regulatory compliance and player protection purposes.

How We Use Your Information

77php uses the personal information collected from members for the following lawful purposes:

• To create and manage your 77php account and verify your identity in accordance with KYC requirements under applicable Philippine gaming regulations.
• To process deposits and withdrawals through GCash, PayMaya, and Philippine bank channels, and to comply with anti-money laundering (AML) obligations.
• To provide access to games, calculate and award winnings, apply bonus credits, and maintain VIP program tier records.
• To detect, investigate, and prevent fraudulent transactions, unauthorized account access, and other prohibited activities through the 77php platform security systems.
• To provide customer support and respond to your inquiries, complaints, and responsible gaming requests.
• To comply with obligations under Republic Act No. 10173 (Data Privacy Act of 2012), applicable PAGCOR-framework regulations, and other Philippine laws applicable to the operation of an online gaming platform.
• To send account notifications, transaction confirmations, and, where you have consented, promotional communications about 77php offers and events.
• To conduct aggregate, anonymized analysis of platform usage patterns for the purpose of improving the 77php user experience.

Legal Basis for Processing

77php processes your personal information on the following legal bases as recognized under Republic Act No. 10173:

• Contractual Necessity: Processing required to perform the 77php Terms and Conditions agreement to which you are a party, including account management, transaction processing, and game provision.
• Legal Obligation: Processing required to comply with applicable Philippine laws, including KYC identity verification, AML transaction monitoring, and data retention obligations imposed by gaming regulations.
• Legitimate Interests: Processing for fraud prevention, platform security, and aggregate platform analytics, where such interests do not override your fundamental rights and freedoms.
• Consent: Processing for marketing communications and optional platform personalization features, where you have freely given, specific, and informed consent that may be withdrawn at any time.

Disclosure of Personal Information

5.1 Service Providers. 77php may share your personal information with third-party service providers who assist in the operation of the platform, including payment processing partners (GCash, PayMaya, and Philippine banking institutions), identity verification service providers, fraud detection technology providers, and cloud infrastructure providers. All third-party service providers engaged by 77php are contractually required to maintain the confidentiality and security of personal data processed on 77php's behalf.

5.2 Regulatory Authorities. 77php is required to disclose certain member information to applicable Philippine gaming regulators and law enforcement authorities when legally mandated to do so. Such disclosures will be made strictly in accordance with applicable Philippine law.

5.3 No Sale of Data. 77php does not sell, rent, lease, or otherwise transfer your personal information to third parties for their independent marketing or commercial purposes under any circumstances.

5.4 Business Transfers. In the event of a merger, acquisition, or sale of substantially all 77php assets, personal information held by 77php may be transferred to the acquiring entity, subject to that entity's assumption of obligations equivalent to those set out in this Policy.

Data Retention

77php retains personal information for as long as your account remains active and for such additional periods as may be required by applicable Philippine law and gaming regulations. Transaction records and KYC documentation are typically retained for a minimum of five (5) years following the closure of an account in order to comply with AML and gaming regulatory requirements. Upon expiry of applicable retention periods, personal data will be securely deleted or anonymized.

Cookies and Tracking Technologies

The 77php platform uses session cookies, persistent cookies, and similar technologies for the following purposes: maintaining your login session, storing your platform preferences, preventing cross-site request forgery, and collecting aggregate anonymized analytics data about how the platform is used. 77php does not use third-party advertising cookies or behavioral tracking technologies. You may disable cookies in your browser settings; however, certain platform functions may not operate correctly if cookies are disabled.

Your Rights as a Data Subject

Under Republic Act No. 10173 (Data Privacy Act of 2012), you have the following rights with respect to your personal information held by 77php:

• Right to Access: The right to obtain confirmation that 77php is processing your personal data and to receive a copy of that data.
• Right to Rectification: The right to request correction of inaccurate or incomplete personal data held by 77php.
• Right to Erasure: The right to request deletion of your personal data, subject to 77php's legal retention obligations.
• Right to Object: The right to object to the processing of your personal data for marketing purposes, which you may exercise at any time through your account notification settings.
• Right to Data Portability: The right to receive your personal data in a structured, commonly used format in appropriate circumstances.

To exercise any of these rights, contact the 77php support team via live chat or by email at [email protected]. We will respond to data subject requests within thirty (30) days of receipt.

Security Measures

77php implements a range of technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These include 256-bit SSL/TLS encryption for all data in transit, encrypted storage for sensitive data at rest, role-based access controls limiting employee access to personal data, regular security assessments, and two-factor authentication options for member accounts. While 77php applies industry-standard security practices, no online platform can guarantee absolute security against all possible threats.

Changes to This Policy

77php reserves the right to update or modify this Privacy Policy at any time. The most current version of the Policy will always be available at 77php.org/privacy-policy. Where changes are material, 77php will notify registered members by email or via a prominent notice on the platform. Your continued use of the 77php platform following the effective date of any revision constitutes your acceptance of the updated Policy.

Contact and Complaints

If you have questions, concerns, or complaints about how 77php handles your personal information, please contact our support team via live chat (available 24/7) or by email at [email protected]. If you are not satisfied with our response, you have the right to lodge a complaint with the National Privacy Commission of the Philippines (NPC), the supervisory authority responsible for the enforcement of Republic Act No. 10173 in the Philippines.